OCTOBER 2017 BOOK-OF-THE-MONTH IS ZAPP!: THE LIGHTNING OF EMPOWERMENT by JEFF COX AND WILLIAM C. BYHAM.
”Empowerment is the answer, and its easier to achieve than you may think. In this motivating book, you will find specific strategies designed to help you empower your empoyees daily. More concrete than other works on participative management, Zapp! shows you how to encourage responsibility, acknowledgment and creativity, so that employees feel that they ”own” their jobs. With hands-on examples, you will learn the basics that allow you to use this principle in every situation, from large meetings to one-on-one conversations to formal evaluations, and really get results. – From the book cover